What is Virtual Support and How Can it Help Businesses?
By Varun Bodhi
Virtual support is a term used for administrative and secretarial work that is done remotely, by using technology. This could be through the use of a computer with internet access, or even a telephone. It also includes services such as live chat, email and fax. The beauty of virtual support is that it can be done from anywhere in the world, at any time of the day or night. As long as you have an internet connection, you can get work done!
This type of support has been around for many years, but has only recently become popularised because of the advances in technology. It offers entrepreneurs and small business owners a way to outsource their administrative tasks at a fraction of the cost of hiring a full-time employee.
What are the benefits of virtual support?
There are many benefits of using virtual support, but the three main ones are cost savings, flexibility and convenience.
The biggest advantage of using virtual support is the significant cost savings over traditional office staff. When you outsource your administrative tasks to a virtual assistant, you only pay for the time they work on your tasks. There are no payroll taxes, health insurance or other benefits to pay for. This can save you a significant amount of money, especially if you have a small business.
An example of virtual assistance saving time and money is Servcorp's virtual receptionist. Businesses receive a local landline number which they can choose from any of our 150 global locations, along with a receptionist to answer all of their business calls as they direct. This assistance is not only great for business owners to save time by not having to answer calls, but also provides a consistent and professional first point of contact for their clients.
Servcorp's receptionists also deliver all messages or queries which go to voicemail so you never miss any sales opportunities.
Another big advantage of virtual support is the flexibility it offers. You can hire a virtual assistant for as little or as much time as you need. If you only need someone for a few hours a week, that’s all you have to pay for. This is a great option if your business is seasonal or if you have sporadic needs. You can also hire virtual assistants from anywhere in the world, so you can find someone who fits your budget and schedule.
Virtual support is also very convenient. You can get the help you need without having to worry about training or managing office staff. And, you can do it all from the comfort of your own home or office.
Servcorp's virtual secretary, a highly trained individual which can handle your emails or administrative tasks is an ideal example of this as it gives businesses the convenience factor as they can focus on more important tasks.
What industries can benefit from virtual assistance?
Virtual support is beneficial for any industry that requires administrative work. This includes, but is not limited to, real estate, law, accounting, and online businesses. If you need help with tasks like scheduling appointments, managing your email inbox, or preparing documents, a virtual assistant can help.
To have access to all of these amenities, check out Servcorp's Virtual Office Solution.