Virtual support is a term used for administrative and secretarial work that is done remotely, by using technology. This type of support has been around for many years, but has only recently become popularised because of the advances in technology.

Access control is the practice of regulating who can enter a specific area or system. It involves measures such as passwords, ID cards, or biometric systems to ensure only authorised individuals can gain access. Access control is used in both physical spaces and digital environments for security.