Virtual support is a term used for administrative and secretarial work that is done remotely, by using technology. This type of support has been around for many years, but has only recently become popularised because of the advances in technology.

A service charge is a fee paid by tenants to cover the costs of maintaining and managing a property. It includes expenses such as cleaning, security, utilities, and repairs. Common in commercial leases, this charge ensures shared services and amenities are funded and operational.