Virtual support is a term used for administrative and secretarial work that is done remotely, by using technology. This type of support has been around for many years, but has only recently become popularised because of the advances in technology.

An ad-hoc meeting is a spontaneous, unscheduled meeting called to address urgent issues or specific topics. It is arranged as needed, without prior planning or regular occurrence. These meetings are often brief and focused on resolving immediate concerns.