Virtual support is a term used for administrative and secretarial work that is done remotely, by using technology. This type of support has been around for many years, but has only recently become popularised because of the advances in technology.

Fully-remote work refers to a job structure where employees perform their duties entirely from remote locations, such as their homes or co-working spaces. There is no requirement to visit a central office, and communication typically happens through digital tools like email, video conferencing, and collaboration platforms.