Virtual support is a term used for administrative and secretarial work that is done remotely, by using technology. This type of support has been around for many years, but has only recently become popularised because of the advances in technology.

A hybrid workplace is a work model that blends on-site and remote work, allowing employees to split their time between the office and other locations. This approach offers flexibility, supports work-life balance, and adapts to individual preferences, while maintaining opportunities for in-person collaboration and teamwork.