Virtual support is a term used for administrative and secretarial work that is done remotely, by using technology. This type of support has been around for many years, but has only recently become popularised because of the advances in technology.

Work from home (WFH) is a practice where employees perform their job duties remotely from their residence instead of commuting to an office. It relies on digital tools and technology for communication and collaboration, offering flexibility and reducing commute times while maintaining productivity.